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>>Email
Multimedia Advantage offers free POP3 email boxes for all of our website hosting clients. If you need assistance setting up email, please refer to one of the links below.
Outlook 2000
Outlook 2003
If you are experiencing difficulty with your email, please take note of the specific problems you are having. Can you send mail? Can you receive mail? Is it bouncing back an error message to you? Be sure to have the answers to these questions handy, and please give us a call so we can resolve the problem promptly and get you back in service.
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>>Website Design
Having trouble seeing the changes on your website? In most cases it is simply a matter of your browser pulling your website from its "cache" files. These are copies of your website that are kept on your computer to help expidite the download process each time you view your website.
To see new changes you will need to empty your "cache" so the computer can download the latest version of the website. To do this, you will need to go to the Control Pannel > Internet Options > General. Under the General Tab you will find in the middle, a section labeled "Temporary Internet Files". You will need to Delete Files. This should take a few moments. Once completed, then try reloading your website. You can also empty your cache from your Internet Browser, by clicking on the Tools link, and then to Internet Options.
If you are still having difficulties, please click here to let us know. We will take a look immediately to resolve any difficulties you might have.
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>>Website Hosting
Multimedia Advantage works closely with T2 Hosting to provide our clients with the best web hosting services possible. We provide web hosting services to many clients and from experience, we have found that handling support request via email to be to our clients greatest advantage. We answer all email on the same day it is received - most often in only a few minutes.
support@multimedia-advantage.com
In an event that you are experiencing an emergency please call us for an immediate response.
We do not provide any technical support relating to Java programming, JavaScript, any 3rd party software, CGI programming, CGI scripts, Perl.
To ensure the safety and security of our web clients we do not allow sites with adult content or pornography. We also do not permit spamming or spamming related software on our system. Any accounts failing to adhere to these policies may be deactivated without warning. Please see our Terms of Service for more information.
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>>Other
If you have a question that has not been discussed here, please feel free to contact us by email at support@multimedia-advantage.com or by phone at
1-800-284-1866 so we may assist you with your request.
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